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Cancellation Policy

We appreciate you booking an appointment with us. If you need to reschedule or cancel your appointment, please do so at least 24 hours in advance so we can help another pet who needs our medical attention. No-shows, late arrivals, and late cancellations, make it so fellow pet parents can’t get their BFFs the care they need. 

OUR POLICY

• Rescheduling or canceling your appointment with at least 24 hours of advance notice will not result in a fee.

• Rescheduling or canceling your appointment within 24 hours of your scheduled appointment will result in a $25 fee.

• If you don’t show up for your appointment, you will incur a $50 no-show fee.

HOW TO CANCEL OR RESCHEDULE YOUR APPOINTMENT

If you need to cancel or reschedule your appointment, please refer to your appointment confirmation email which includes a personalized link for you to reschedule or cancel your appointment. Alternatively, you can give us a call. Find our clinic phone numbers here.

URGENT CARE FOR PETS

Better care, right when you need it.