We appreciate you booking an appointment with us. If you need to reschedule or cancel your appointment, please do so at least 24 hours in advance so we can help another pet who needs our medical attention. No-shows, late arrivals, and late cancellations, make it so fellow pet parents can’t get their BFFs the care they need.
Rescheduling or canceling your appointment with at least 24 hours of advance notice will not result in a fee.
Rescheduling or canceling your appointment within 24 hours of your scheduled appointment will result in a $25 fee.
If you cancel within an hour of your appointment or do not show up for your appointment, you will incur a $50 fee.
How to cancel or reschedule your appointment
If you need to cancel or reschedule your appointment, please refer to your appointment confirmation email which includes a personalized link for you to reschedule or cancel your appointment. Alternatively, you can give us a call. Find our clinic phone numbers here.